Explore the systems and services you can bring into your MSP offering. Each has a clear purpose, a distinct identity and white-label options agreed around your brand.
Extend your delivery with a fully managed MSP service. ITHelpDirect brings user support, cloud administration, infrastructure and technology planning together, with partner branding and delivery responsibilities agreed around your customers.
Build a phone and VoIP offering around your MSP brand. OneCallDirect connects customer numbers, routing, extensions and calling tools, with a planned transition and a service model agreed together.
Bring browser calling into your own branded portfolio. WebDialDirect is our WebRTC and browser VoIP client, connecting a supported browser and headset to a compatible phone service.
Offer virtual machine backup under your own brand. SafeKeepDirect helps MSPs build a defined protection and recovery service around customer workloads, with schedules, retention and restore responsibilities agreed from the start.
Discover what is connected before you decide what comes next. NetWatchDirect is our network discovery agent, scanning agreed networks for devices and open ports. White-label it as part of your MSP toolkit.
Build endpoint management into your MSP offering. DeviceControlDirect is our RMM-style solution for organising supported devices, management activity and the work needed throughout the endpoint lifecycle.
Bring cyber training and protection into your own branded services. CyberSafeDirect supports awareness, practical improvements and preparation for Cyber Essentials and Cyber Essentials Plus.
Make ticketing part of your own branded service. HelpDeskDirect gives support teams a system for logging requests, assigning ownership and tracking work through to resolution.
Bring desktop, laptop and server warranties into your MSP portfolio. WarrantyDirect provides hardware warranty solutions across all makes and models, with cover shaped around the equipment your customers rely on.
Source IT equipment for schools and businesses through an extensive supplier network. ProcurementDirect brings laptops, desktops, servers, networking, Wi-Fi and the rest of your IT requirements into one sourcing and quotation process.
Design and print physical ID cards, staff badges and access control cards under your brand. IDCardDirect brings card artwork and production together, including Paxton and generic cards matched to your requirements.
Offer parents’ evening booking software under your own brand. ParentMeetDirect gives schools a way to organise appointment availability and parents a clear route to book the meetings they need.
Bring IT equipment into a clear inventory and asset management process. AssetTrackDirect helps you organise the equipment your customers own, where it is, who it is assigned to and how it moves through its lifecycle.
Bring software licensing into your customer offering. LicensingDirect covers Microsoft 365, Webroot, Bitdefender, Microsoft volume licensing and other software requirements, with the products, quantities and terms agreed around your customers.
All our systems and services can be white-labelled and resold by MSPs. Build your own customer offering with the services you need and a support model agreed together.
Tell us which services your MSP wants to offer. We will help define the systems, branding and delivery model.