Onboard a new customer
Compare discovered devices and open ports with the customer handover information, then prioritise documentation and follow-up work.
NetWatchDirect
White-label & resale for MSPsAgent-based network discovery
Find the devices.
Follow the ports.
Discover what is connected before you decide what comes next. NetWatchDirect is our network discovery agent, scanning agreed networks for devices and open ports. White-label it as part of your MSP toolkit.
Discovery workflowIllustrative
01 / Deploy the agent
Agreed network scopeCustomer ranges & scan boundaries
02 / Discover the network
FindingConnected devices
FindingOpen ports
03 / Review & investigate
Use findings to check records, identify equipment and plan follow-up work.
Concept workflow · No live scan resultsAn agent.
A defined scan.
Useful findings.
Networks often contain more devices than their documentation suggests. A forgotten printer, an additional access point or an unexpected service can leave your team working from an incomplete picture. NetWatchDirect uses an agent to scan the agreed network scope and identify devices and the ports they expose. It gives your team a starting point for building an inventory, investigating unfamiliar equipment and understanding what needs attention. The findings support informed decisions by the people managing the network, with scanning boundaries and access agreed for each environment.
- 01
Agent-based network discovery
Use a discovery agent within the agreed environment to scan the networks your team manages. Deployment, access and network boundaries are planned around the site and the systems you are authorised to assess.
- 02
Find connected devices
Identify devices found during a network scan, helping your team establish what is connected. Use the results alongside your existing records to investigate equipment, improve documentation and understand the estate you support.
- 03
Discover open ports
Find open ports on discovered devices to understand which services may be reachable. Port findings help focus follow-up checks, configuration reviews and conversations with the team responsible for each system.
- 04
Scope scans to the right networks
Define the network ranges and boundaries before scanning. A clear scope keeps the activity relevant to your organisation and gives your team an agreed basis for interpreting the results.
- 05
Support network inventory work
Use discovery findings to build or check your device inventory. Compare what is found with what your team expects, then investigate gaps, unknown equipment and records that need updating.
- 06
Plan changes with better context
A network upgrade or service migration is easier to plan when you understand the equipment involved. Discovery can inform conversations about dependencies, ownership and the devices that need attention before work begins.
- 07
Investigate unfamiliar findings
An unexpected device or open port is a prompt for review. Your IT team can identify the owner, confirm the purpose and decide whether configuration changes or additional assessment are needed.
- 08
White-label discovery for MSPs
Resell NetWatchDirect as part of your own branded services. Agree agent deployment, customer scan permissions, responsibilities for reviewing results and the route for technical escalation as part of the partner setup.
Your partner proposition
Bring discovery into your MSP toolkit.
Improve network records
Use discovery findings to check the inventory your team supports and investigate equipment that needs identification.
Prepare a network change
Review the devices and exposed services in the agreed scope before planning infrastructure work or service migrations.
From scope to rollout
A scan starts with the scope.
- 01
Agree the scan scope
Confirm permission, network ranges, agent placement and the systems to include in the discovery activity.
- 02
Deploy the agent
Prepare the discovery agent in the agreed environment, with the access and configuration needed for that site.
- 03
Discover devices and ports
Run the agreed scan and review the devices and open ports found within its scope.
- 04
Turn findings into actions
Check unexpected results, update records and agree any follow-up configuration or investigation work.
NetWatchDirect / partner questions
The details
behind the service.
Talk to sales about your customers, branding and delivery model.
Contact salesHow does this fit our MSP brand?
NetWatchDirect is available for white-labelling and resale. We agree the customer-facing branding, onboarding, responsibilities and technical escalation for your selected service before rollout.
What does NetWatchDirect do?
NetWatchDirect is an agent that scans networks to find devices and open ports. It supports network discovery and inventory work for IT teams and MSPs.
Is NetWatch a continuous uptime monitoring service?
The service described here is network and port discovery. A discovery scan shows findings for the scope and time scanned. Any requirement for continuous availability monitoring or alerting should be discussed as a separate requirement.
Does an open port mean a device is vulnerable?
An open port indicates that a service may be reachable. Your team needs to confirm what the service is, whether it is expected and whether its configuration is appropriate. Discovery findings help direct that investigation.
Let’s build your next offering
Make NetWatchDirect
part of your portfolio.
Let’s agree the branding, customer onboarding and support responsibilities around your MSP offering.